With thousands of rooms to inspect, they quickly found it was very time-intensive to constantly toggle ‘Yes’. For each item, the technician would toggle an affirmative ‘Yes’ on the “eForm” using their iPad. Checking the lightbulbs, power outlets, confirm the a/c is working, look for holes, check the screens, etc. Using “eForms”, a Skookum developed electronic form, the technician enter the barrack and perform the necessary quality inspections. Before each occupancy, the barrack must be inspected. In some ways, maintaining the barracks of an army base is like managing hotel rooms. A win- win for all! 2) The smartest people we work with are technicians As a side benefit, the ability to locate via GPS, communicate via text or video allows for peace of mind as well.

We went from three people reading meters to one individual with disabilities – creating fantastic increases in efficiency. By keeping them focused on reading meters, we gained efficiencies while allowing Maximo simultaneously create a child work order to diagnose the potential issue by specialists. If the reading was outside the anticipated parameter, the technician could take an image of the reading and attach it to the work order for verification, then move on to the next meter. Immediately, we saw accuracy and efficiency go through the roof! Not only were we inputting the data in real-time, we added parameters that would guide the technician with their input if it was outside expected parameters. We installed Maximo and provided hand-held devices to the technicians. As you can imagine, this was time-consuming and prone to error. They would then come back and feed the data into the system. At the outset, there were three individuals who would go and manually record the readings. When we assumed maintenance responsibilities at Army Base Fort Lee located in Richmond, VA, we took responsibility for meter reading and reporting for the facility. Skookum Contract Services receiving the 2017 Uptime Award for Outstanding Maintenance & Reliability Program 1) Meter readings go mobile

Skookum digital works